Resume
PROFILE
Project Management Professional (PMP) with well-developed project and program management skills. Strong ability to grasp new concepts, strategies and initiatives. A resourceful team player, comfortable with self-starter and individual contributor roles. As a Solutions Program Manager , provide a rapid response to today’s changing marketplace by leveraging synergies in cross-functional areas, comfortable ensuring responsibility and accountabilities in matrix management and virtual teams.
SKILLS SUMMARY
PMP (4 years)
R&D – Software and Hardware Release Management (5 years)
Operations; Product Life Cycle Management (4 years)
Currently pursuing MS in Management full time at NJIT.
PROFESSIONAL EXPERIENCE
PRIVATE CONSULTANTCY 2008 – Present
Strategic Business Visioning and Communications Management
- Working with clients to improve their business and their message.
- Created strategies for buzz marketing and traditional media.
- Facilitated a fundraising gala event, raising over $10,000 in 3 hours.
- Managed Communications Strategy for a 3 day event on Governors Island, hosting over 5,000 guests and 100 staff / volunteers.
AVAYA, INC. 2004 – 2008
Solutions Program Manager (2007-2008)
Focus on marketing Unified Communications and Intelligence Customer Service in Hospitality.
Directed integrated cohesive marketing solutions for communication applications.
- Created and managed essential deliverables such as market, solution, and product requirements documents, as well as milestones for marketing and sales activities.
- Worked across the organization in cradle-to-grave management of multiple teams with concurrent schedules.
- Managed and ensure consistent application of ISO certified business processes.
- Responsible for projects netting over 45M additional revenue anticipated in the 2nd Half of FY2008.
New Technologies Program Manager (2006 -2007)
Focus on Video, Mesh, Peer to Peer and VPN technologies.
Accountable for the business decisions for portfolio suites, closing on contracts with vendors in 50% of expected time resulting in additional revenue potential.
- Delivered strategic, innovative new products into the marketplace through building relationships with OEM and ODM vendors.
- Accountable for vendor selection activities, inclusive of the RFI/RFQ process.
- Managed the interdependencies and deliverables across all key stakeholders,
- including R&D, Marketing, Sales, CTO, Services and Product Management areas, ensuring timely release of products to market.
- Position required 20% travel and extensive international/virtual teaming skills.
R&D Project Manager (2004 -2005)
Focus on new industrial design and software release management in a rapid response environment.
Maintained Business and Technical Process Integrity while fast tracking projects, including multiple release management and beta trials.
- Managed the design and delivery of boutique software and hardware solutions for IP Telephones.
- Key contributor to customer business requirements gathering, statement of work, and resource scheduling
PEGASUS CONSULTING GROUP 2003 – 2004
Practice Director
Designed and developed progressive communications solutions in a corporate business environment.
- Strategic communication planning, counsel and implementation support.
- Message development, marketing communications, customer meetings, e-communications, executive communications, and employee communications.
- Developed, recommended and implemented effective strategic communications plans:
- Worked on business initiatives, sales force effectiveness, loyalty programs, customer segmentation, business process re-engineering.
AVAYA, INC. 1999 – 2002
Technical Program Manager – Unified Communication Center, (2001 -2002)
Subject matter expert in innovative Multimedia Telephony; Peer-to-Peer IP Interactive Video; Collaboration.
Coached team software engineers, technical writers, project managers, designers and support staff.
- Worked with customer teams to evaluate clients’ needs and provide a complete solution.
- Created detailed project plans, requirements, technical documents; responsible for the implementation of requirements, integration, end-of-life plans.
- Performed competitive research against the existing industry solutions.
Technology Transfer Analyst, Research Realization (1999 -2000)
Worked directly with Multimedia Research and Product Realization to develop technology transfer packages.
Served as the primary liaison between Research and Product Development Teams.
- Ensured successful cross-organizational efforts on key technologies, and created interoperability, integration plans with existing product lines.
- Responsible for functional requirements specifications, developing statements of work, and production and maintenance of design documents.
- Facilitated the information transfer between multiple client organizations.
BELL LABORATORIES, Multimedia Communications Research 1995 – 1999
Program Management, Arts in Multimedia (1997-1999)
Initiated collaborations in key multimedia applications with the Brooklyn Academy of Music, pairing together researchers and members of the academy to create joint projects.
Distance Learning Technology Specialist (1995-1997)
Organizations Served: Yale University, CT; St. Petersburg Academy of Dramatic Arts, Russia; Bell Laboratories; New School for Social Research, Distance Instruction for Adult Learners program, (DIAL), NY; Gertrude Stein Repertory Theater, NY; Binghamton University, SUNY
Facilitated live and virtual audio-cast special events using H.320, H.323 and proprietary conferencing technologies.
Developed, and implemented the training for university staff.
EDUCATION/AFFILIATIONS
MS in Management, NJIT (enrolled, expected 2010)
BA, Multimedia and Computer Science, State University of New York, Purchase, NY
Center for Creative Leadership, Foundations of Leadership, Greensboro, NC
Presenting Data and Information, Edward Tufte, San Francisco, CA
Project Management Institute Member and PMP certified
